Book

Terms & Conditions

Please note that there is a 1.5% charge when you pay with a (Visa, Mastercard) credit card.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Koko Broadbeach in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

A damage deposit of AUD 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Guest Behavior Policy

At Koko Broadbeach our utmost priority is to ensure that our residents and guests enjoy a peaceful and quiet environment where they can relax and feel safe and secure.

As such, we have a guest behavior policy on which we have zero tolerance and we enforce it strictly.

Key elements of the policy include:

  • No Party Policy
  • No Schoolies Policy
  • Excessive Alcohol Policy
  • No Smoking Policy
  • General Guest Behaviour Policy

Our policy is enforced 24 hours a day seven days a week. The entire building is monitored 24/7 by the building management team and security providers. We will take swift and decisive action where any area of this policy is breached.

All guests at Koko will be asked to read and acknowledge this policy upon check-in and will be required to pay a security bond. Upon doing so guests acknowledge that breaching any area of this policy is likely to result in loss of security bond, costs for any damage incurred and immediate eviction from the premises without refund.

In order to ensure that your stay is enjoyable and to prevent any disappointment to you or other guests, guests are encouraged to read these policies before making a booking.

A full copy of our Guest Behaviour Policy is available for download here.

If you have any questions/comments about privacy, you should contact us.